Last updated: 3 November 2026
Who we are
AB 24 Car Glass provides mobile vehicle-glass services. For privacy questions, contact info@ab24carglass.co.uk, call 07740 118646, or write to 59 Leeside Crescent, London NW11 0HA.
Information you give us
When you request a quote or contact us, we receive the details you provide, such as your name, email address, telephone number, fitting postcode, vehicle registration, the glass you need and your message. If you send a photograph, it may also contain personal information. Please avoid including unnecessary personal details.
How we use it
We use enquiry details to respond, identify the required glass, prepare a quotation, check fitting availability, arrange a service and communicate with you. Providing information is voluntary, but we may be unable to quote or arrange fitting without the relevant vehicle and contact details.
For a quotation or booking you request, our basis is taking steps at your request before a contract or performing that contract. We also use necessary records for our legitimate interests in administering enquiries, maintaining service records and protecting the website, and to meet applicable legal obligations.
Who receives information
Information is available to the people handling your enquiry and to service providers supporting our website, hosting, email and business administration where needed for those purposes. We may disclose information where required by law. We do not sell enquiry details.
How long information is kept
We retain information for as long as needed to handle the enquiry or service and any relevant follow-up, accounting, legal or dispute requirements. The nature of the enquiry, whether work is booked and any applicable record-keeping obligations determine the retention period. Contact us to ask about a specific record.
Website measurement and cookies
With your consent, the website uses Google Analytics and Google Ads measurement to understand visits and advertising performance. These services can receive technical and usage information, including pages visited, device and browser information, and online identifiers. Google may process information outside the UK. See Google’s privacy policy and how Google uses information from partner sites.
Optional statistics and marketing technologies are controlled through the consent banner. Choose Accept, Deny or View preferences, and use Manage consent to change or withdraw your choice later. See our cookie policy for further information. WordPress also uses necessary cookies for functions such as administrator sign-in. Browser settings allow you to manage or delete cookies, although blocking necessary cookies can affect website functionality.
Links, WhatsApp and other services
If you choose WhatsApp, Instagram, Google Maps or another external link, that service processes information under its own privacy terms. WhatsApp messages are handled through WhatsApp rather than the website enquiry form. Service providers may process information in other countries under their applicable transfer arrangements.
Your rights
Depending on the circumstances, you may ask to access, correct, erase or restrict use of your personal information, or request a portable copy. You can object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting processing already carried out. Contact us using the details above; rights can be subject to legal exceptions.
Questions or complaints
Please contact us if you have a concern. You can also complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.